Delivery Information:

When you place an order on Ibrahim’s Store, you will receive an order confirmation Email from our Automatic System and call within 8 to 24 hours. After you have confirmed your order, the consignment will be dispatched immediately and it will reach you anywhere in Pakistan within 3-8 working days after dispatch.

Delivery Charges Rs.250 Standard

RETURNS & EXCHANGES POLICY

Important Notice:

Always make a video while opening a parcel. No claim will be entertained without any video proof.

If you want to return or exchange the product for any reason. You can return it.

• The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be  considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
• You must return the item within 7 working days. After that your return item will not be accepted.
•  Customer needs to return the merchandise via traceable delivery i.e.   courier or registered post on his own expense to our address.

• Delivery Charges will not be refunded. Delivery charges will be deducted from Rs.1000 to Rs.5000 for all items other than baby clothes.

• Refund requests will be processed within 10 working days after receiving the return products.
• Payments will be made through Jazz Cash/ Easy Paisa/ Bank Transfer.
• All returns should be sent to Ibrahim's Address
• For further queries about exchanges and returns, please contact us at 03064141004

Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.

7 days Money Back Guarantee.

Note: No refund and exchange on Baby Care and Feeding items because of hygiene issues.

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Ibrahim's 320 Omer Block Allama Iqbal Town Lahore Pakistan

Telephone Support : 03064141004 (02:00 PM to 8:00 PM  Monday - Saturday)