Return Policy – Buy Kids Garments, Accessories, Toys and Shoes Online in Pakistan

Important Notice:

Always make a video while opening a parcel. No claim will be entertained without any video proof.

If you want to return or exchange the product for any reason. You can return it.

The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
You must return the item within 7 working days. After that your return item will not be accepted.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.

Delivery Charges will not be refunded. Delivery charges will be deducted from Rs.1000 from Rs.5000 for Toys
Refund requests will be processed within 10 working days after receiving the return products.
Payments will be made through Jazz Cash/ Easy Paisa/ Bank Transfer.
All returns should be sent to Ibrahim’s Address
For further queries about exchanges and returns, please contact us at 03064141004

Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.

7 days Money Back Guarantee.

Note: No refund and exchange on Baby Care and Feeding items because of hygiene issues.

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Ibrahim’s 320 Omer Block Allama Iqbal Town Lahore Pakistan

Telephone Support : 03064141004 (01:00 PM to 8:00 PM Monday – Saturday)